we do not accept returned items for exchange or refund.
all sales are final.
for domestic orders of small, medium items + accessories, you can expect delivery within 7-10 business days from when your order is received. for all international orders, you can expect delivery within 10-14 business days from when your order is received. if you have a rush order, please email us at firstname.lastname@example.org so we can upgrade your shipping + expedite your order.
please note we do not ship on saturdays, sundays or holidays.
for all large, extra large items + furniture pieces, the found shop offers you a white glove delivery service. once your order has been received, you will be contacted by our delivery service to schedule your delivery. all white glove deliveries will arrive monday-friday between the hours of 8am-5pm. please allow 2-5 weeks for domestic delivery. rest assured, your pieces will be handled with great care as our white glove service offers complimentary in home delivery, placement of your choice + unpacking.
please note shipment to international locations, alaska + hawaii are unavailable for all furniture that requires white glove delivery.
should there be any delay associated with your order, you will be notified within 7-10 business days from when your order is received.
we are located at 122 n.harbor blvd., fullerton, ca. if you are local to the southern california area, within driving distance from our warehouse + would like to pick up your order to avoid shipping costs, please enter “WILLCALL” in at check out + we will email you within 24 hours to schedule a pick up.
please contact us directly for more information + further questions. thank you.